Frequently asked questions
Can you help me place my order?
Of course. Just write to us in the chat. Click the button at the bottom right of the page that says “Chat with us”. We can even let you share your screen with us, so we can show you exactly where and how to add the components you need.
Can I get help installing the products sold on indux.no?
Yes, we are building a network of partners across the country. Contact us at [email protected] or click the button at the bottom right of the page that says “Chat with us”. Many of our products have installation guides under documents or video.
Are all your products in stock?
No, unfortunately that is not possible, but we strive to keep the products customers buy regularly in stock. You will see stock availability improve over the next 12 months as we receive more goods. We challenge the normal way of doing things, and therefore also want to keep “special products” in stock. See stock status under “availability” on each product.
Do you deliver nationwide?
Yes, but freight options and delivery times may vary. If you have special requirements, please contact us at [email protected]
Can private individuals shop at indux.no?
Yes, anyone can shop here. Do not worry about installation; we can connect you with an installer in most areas. Please note that freight options may differ for private and business customers.
We send you the products
1
Use our PDF and/or video instructions
If you want the job done, you can do it yourself. See our videos and documents for a complete overview of how to install your products.
2
You find someone to install for you
Maybe you already have someone to install your products. In that case, order as usual and proceed as planned. If your helpers need installation guidance, you can use our PDF and/or video instructions.